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I have a HP color Laserjet 5550 printer and it is been attached to the desktop machine which is been installed with Windows Vista. The problem is that one day a paper was stuck in my printer and so I performed the action that needs to be taken by using the procedure by HP support. But as I restart the printer by power recycling I get an error message as 59.C0 error. I do not know what could have made this to cause. Please do help. Thank you.
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You need to reset the ETB of the printer. This will then let you to get to a better and good conclusion. Do check for the issue and then make the certain possible ailments to be fulfilled as required. You may then be able to perform the act as required and sort the issue. I hope this will surely let the things to be worked. So check out and make it function as required.
Replace the ETB when a REPLACE TRANSFER KIT message displays on the control panel. 1. Turn the printer off. 2. Open the top and front cover. 3. Lower the ETB by pulling the green handle at the top of the unit downward. 4. Press the small blue latches located on either side of the bottom of the ETB and lift the unit out of the printer. 5. Install the new ETB. 6. Close the front and top covers.
We need to start with turning the machine on not connected to the computer.
Disconnect machine from computer.
turn machine on
if locks on memory count 128mb turn off.
If machine has a jetdirect card (network card I/O) installed remove it.
Turn machine on.
If it comes READY you found the problem.
If you are not using on network reconnect to computer and try again.
If there is no network card let me know.
hope this helps
Hi I hope this is helpful for you.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00314345&prodTypeId=18972&prodSeriesId=238800
Good Luck.
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