We have our humidifier for 2 years now and it runs quite often but never has any water in the container. Why ? We live in South Carolina and believe me there is heat and humidity!!
I have this model, and mine failed after 2 years. Fortunately it has a 5 year warranty on it. If you haven't cleaned the filter in the front, do that first. Take the bucket out, and then you can pull the filter down. In my case, I was getting an ice block on the front coils, and the warranty place determined it was a bad compressor. LG sent a refurbished model as a replacement for my broken one, and then I had to ship the bad one back in the box they provided. They also provided a return shipping label.
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