The freezer section has unusual frost and ice buildup. The ice buildup is at the bottom of the freezer and it has begun melting, causing water to flow and run out of the fridge unto the ground. Please diagnose this problem?
If everything is cooling fine and the frost is not on the back wall but just the floor at the bottom then your defrost drain is stopped up. Remove the bottom basket and clean up the ice on the floor of the freezer. Look on the back wall and you will see some more ice up a littler higher at the back. This is where the drain is. Clean all the ice out from this area too using hot water or a hair dryer. Once you find the drain hole make sure you get all this ice out of it as well. You can take a screw driver once you have melted the ice and gently push it through the drain hole. Once the hole is cleared you should be able to pour hot water freely through the hole. (It is best to turn the refrigerator off while you do this)
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