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Posted on Jul 01, 2010
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Frost and Ice Buildup

The freezer section has unusual frost and ice buildup. The ice buildup is at the bottom of the freezer and it has begun melting, causing water to flow and run out of the fridge unto the ground. Please diagnose this problem?

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  • Expert 166 Answers
  • Posted on Jul 01, 2010
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Joined: Oct 06, 2008
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If everything is cooling fine and the frost is not on the back wall but just the floor at the bottom then your defrost drain is stopped up. Remove the bottom basket and clean up the ice on the floor of the freezer. Look on the back wall and you will see some more ice up a littler higher at the back. This is where the drain is. Clean all the ice out from this area too using hot water or a hair dryer. Once you find the drain hole make sure you get all this ice out of it as well. You can take a screw driver once you have melted the ice and gently push it through the drain hole. Once the hole is cleared you should be able to pour hot water freely through the hole. (It is best to turn the refrigerator off while you do this)

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During the defrost cycle heaters in the wall of the freezer are turned on to melt the frost build up. This melted frost "water" is supposed to run out a drain in the bottom of the freezer and collect in a pan under the refrigerator/freezer where it will eventually evaporate. If this drain is blocked it will cause a lot of water to collect in the bottom of the freezer and that water will eventually turn back into ice. I recommend defrosting the freezer manually, removing all the ice/water buildup in the bottom, and trying to unplug the drain line to the pan underneath. Also check the seal on the freezer door. If it's not sealing well it could be letting a lot of moisture enter the freezer which would lead to more frost buildup and more water during the defrost cycle.
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P.S. the odds of your ice maker causing this are very, very slim...in 35 years in the industry ..I have never had an ice maker cause frost due to water spray...it will almost always result solid sheets of Ice..if it evers does cause a spray....which like I said is rare...lottery ticket type rare :-)

This should lead you in the right direction...if you need help in finding a reputable service company in your area let us know..I hope this has been helpful..if so PLEASE rate me....thank you... .......The Fang
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