Brother MFC 7840W Printer Logo
Posted on Jul 01, 2010
Answered by a Fixya Expert

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Printer offline I cannot print and it says that my printer if offline

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Steve

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  • Master 368 Answers
  • Posted on Dec 30, 2014
Steve
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To solve this problem you must check the toner or ink cartridge. Most of this arises as you have not checked the toner and the ink cartridge. The toner and the ink cartridge are designed to have a certain capacity. If the printer toner and cartridges are empty it will cause to turn your Incorrect installation of your printer can also make your printer turn offline.for more info contact Printer Tech Support i hope this may help you

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  • Expert 256 Answers
  • Posted on Sep 21, 2011
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Hi,

Go to system settings and select the 'Printer' option.

Right-click on the printer and enable the 'Use Printer Online' function.

Cancel all the printing jobs till that moment and redo the process.

Sometimes the 'Printer Offline' message occurs due to a 'Job Stuck' issue.

Check all network connections and functions.

Be sure the network interfaces work properly.

Turn the printer off and on to see whether the device is working properly.

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  • Contributor 6 Answers
  • Posted on Jul 01, 2010
Anonymous
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Several printers are connected to my Dell and sometimes without paying attention I forget which printer I'm using. On your print set up page scroll down until to your printer and select it. If you have only one printer, then select it as your default printer.

5 Related Answers

Soulvisitor

Soulvisitor

  • 1113 Answers
  • Posted on Oct 19, 2007

SOURCE: HP 1020/1022 PRINTER OFFLINE

No drivers / Incorrect driver setup on user pc 

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Anonymous

  • 69 Answers
  • Posted on Mar 27, 2008

SOURCE: HP Deskjet D4160

Hello,


This is Vikram Kumar Thumu from India-Hyderabad. I have seen your issue and I would like to provide my solution on the issue.

Well, this is the issue that could happen with either with Printer Software or with Printer Ink cartidges that could be out of ink or very low in ink...


To isolate and to resolve the issue I recommend you to perform below solution. I hope that this will fix the issue for you.

Solution 1: Hard Reset Printer
---------------

1. Turn OFF printer
2. Disconnect Printer from Computer.
3. Remove the Printer Power Cable from wall outlet and then try to remove the ink cartidges from Printer.
4. Wait for a minute.
5. and then reseat the Printer ink cartidges and then Connect the Printer cable to the Computer and then Power ON Printer.

This should generally fix the issue. However, if the issue still persists then I recommend you to proceed further solution on the issue.

Soltution 2:
---------------

Right click on the Printer icon of HP Deskjet D4100 Series and then select the option " online " and then press F5 key in the keyboard. to effect the changes.

Solution 3:
---------------

Try to print a Cartidges Test page from Printer Properties to check the ink cartidges ink status.

if found issue with ink cartridges then replace them else try to uninstall and reinstall the Printer software.

This should resolve the issue. If the issue still persists then I recommend you to contact HP CHAT SUPPORT or HP PHONE SUPPORT team or HP EMAIL Support on this issue. They can help you further to resolve the issue for you.

If you need any further assistance you can mail me at [email protected]. I 'll be glad to help you ...


Bye.

Anonymous

  • 564 Answers
  • Posted on Mar 31, 2009

SOURCE: Printer offline HP 4500 series wireless.

Hi there,

  • Unplug the printer cable from the computer.
  • Unistall the printer drivers from Device manager and also unistall the all the printer appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the printer.
  • then you can connect the printer and and try to Print the test page.
Hope this help. Please Rate My Response! Thanks! 
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dmarciante

  • 7 Answers
  • Posted on May 17, 2009

SOURCE: "brother mfc 7840w printer goes offline and i cannot print need turn printer on and off.

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Anonymous

  • 240 Answers
  • Posted on Mar 29, 2010

SOURCE: printer is offline

Hello ,

Most people connect this printer wireless and have issues, so I'll assume you are connected wireless.

First, we will have to make sure the printer is properly connected to the network

  1. Go to your printer.
  2. Press “menu” and scroll down to network, then WLAN
  3. Go to TCP/IP
  4. Go to IP address. Make sure there is an IP address here (not 000.000.000.000). Change the last 3 digits to “050”
  5. Change the boot method to “static”

If your IP address is not a valid one (all zeroes) or is an APIPA address (starting with 169.254.#.#) you will need to run the wireless setup wizard again as the machine is not properly connected wireless

If you had a valid IP address before changing anything, it means that the printer offline is caused by the computer not being able to locate the printer.
This is usually caused by the printers IP address changing.

Changing the boot method to static will make sure the IP address on the printer does not change.
Now we will have to make sure the computer knows where to find the printer.

On your computer, go to your start menuè control panelè printer
Here you should see your brother printer. Right click on the printer and select “properties” (If you are running windows Vista, make sure select “run as administrator” and then properties)
Go to the “ports” tab


Select “add Port…” and then double click on “standard tcp/ip port”.
This will bring you to the add port wizard, click next.

In the field for “Printer name or IP address” enter in the new IP address of your printer and then press next and finally “finished”.
Make sure to apply the changes.

You should now be able to print.

Thank you,

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hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks
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