I have a ge side by side refrigerator model gsl 25JFTA ba. The water does not dispense through the door. We have replaced the filter. Infact we have tried two filters (since we were tolf by ge that that is usually the problem). Can you suggest how we can fix this? The ice maker works. So there is water supply? thanks baman

There may be an interlock switch on the housing where the filter or dummy stopper is inserted. If this interlock is not satisfied, then the water dispenser won't turn on. This would prevent water from spraying all over the inside of the refrigerator if the filter is not seated properly. Check to make sure the filter or plug is inserted properly.

Check that the solenoid valve is working. If not, check that it's getting voltage when activated. If no voltage, control or switch is bad. If voltage OK, valve is bad. If none of the above, the water line is frozen.

I have the same fridge and the water line freezes up in the door on a regular basis. I have to use a hair dryer and slowly wait for it to melt. It takes about 30 minutes and then works fine for awhile. It has become quite a habit that I'm not thrilled about. Don't waste your money replacing the board or anything else. GE was no help and I'm now shopping for a new fridge bc of this issue. Needless to say that it won't be a GE! Hope this helps.

The foam in the freezer door has deteriorated and will need to be replaced, that is the door will need to be replaced.

If this is a newer model GE side by side refrigerator, this is not uncommon. what you can do to check to see what is going wrong, remove the toe plate at the bottom front of the unit. Under the freezer door, you will see a white plastic water line, with an inline connector about 4-5" from where the line comes out the bottom of the door. this is normally a blue push-in type connector. On this connector, you will see two white sleeves on either side, push in on this sleeve while pulling the corresponding water line section out of the connector, if you squeeze the sleeve enough, the water line will slip right out. Place a towel on the floor, make sure both ends are on top of towel. Now, breifly actuate your water dispenser trigger, see if water comes out the exposed water line. If water comes out, your entire water dispenser system is OK, but, the water line in the freezer door is frozen, in which case the only way to melt it, is to turn the unit off, open the freezer door, and blow a fan for a few hours, to melt the ice INSIDE the door. You could also buy a new door, but that is very costly.
If no water comes out the exposed water line, then either your water filter is clogged, or you have a bad water valve solenoid

Alot of the GE refrigerators have problems like this. You either need to replace water valve on the back because one of the valves has stopped working OR the tube in the door has frozen and the door will need to be replaced. The best way to tell is remove the hinge cap on the bottom hinge and disconnect the little adapter put a towel down there and then trigger the water dispenser. If water comes out, the tube is frozen in the door. If not, replace the valve.

turn the freezer side to zero fridge side will zero also . click for water it should work . just worked for me no water for 1month replaced the filter and everything.

That tube needs to be replaced or repaired. It connects to the electric valve with a compression type fitting.

The water line freezes inside the freezer door. There is now an add-on water line heater you can install to thaw the line.

check your water filter. water preasure is important in the operation of the water valves. if the filter is ok replace the valve. water filter should be changed at least once every year.