Hi,
Try to follow these steps to resolve the issue:-
1) Switch the camera OFF and then ON again. (May be your camera lens is struggling to extend)
2) Remove and recharge / replace the battery, If lens does not move, Keep battery out of the camera overnight, and try again the next day.
3) Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be there jamming the lens.
Else your device need service (repair)
Good Luck and have a nice day.
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