I replaced my clutch on the washer about a year ago, I am getting the same error as before, dc and stops around 11 minutes to go is this still the manufacturers issue to resolve

Google ""Maytag Neptune load unbalance""

Read thru the post. I feel you have a Clutch malfunction even though you may not be see DC ot UC unbalance errors to the Console.

I'm seeing that around the 5 to 6 yr mark it's time for a Tub Seal replacement and possible Outer Tub and Spinner Support bearings should be replaced on the FAV6800A and FAV9800A machines. It's not too bad for most DIY owners.

More than likley a Clutch issue. I don't post here very often and is difficult to fin my post. This is not a true DIY forum. I found my old link the other day Clutch Fix

You can't get the Service Manual from this site anymore. Servicematers.com has locked down the site.

Google "Sticky: Neptune TL Washer FAV6800AWW"

Go to the 5 post in this sticky and you will find a link to the FAV6800A/FAV9800A SM and my write up on dc/UC unbalance error codes.

If you need additional help don't post in the Sticky just start a new post and I will help you.

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

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You have a Clutch malfunction with your FAV6800A or FAV9800A Here is my link for the repair/replacement for the Clutch in your machine Clutch Fix.

Let me know if I have any questions on what need to be done......Rich

If your machine is a FAV6800A to FAV9800A here is the Service Manual.

If it one of those machines I suspect a possible clutch malfunction. See this post for what is involved to do clutch maintenance or replacement.

Do you have any error codes to the display if it a FAV6800A such as dC or uC unbalance codes. Is the wash tub banging around on Spin Cycle of the Wash Cycle? ……Rich

Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?

Mike, Sorry to hear that, is there any water around the clutch pulley?  With the front panel removed and you put the washer in a Spin Only cycle with no clothes in the wash basket.  View the Clutch pulley turning CCW and see if is turning true with no wobble? Mine spun off twice before I got it seated properly, and it was in wobble mode until I got it seated properly.   With the water leak issue maybe you can view with the front panel off and a partial fill the leak source. You can always do a quick tub pump out in service mode. As you know unplug the 120VAC to the machine before you poke around in there.  Do you still have the original clutch?  Did you remove the plastic cover and inspect the roller bearings, clutch spring and coupler? Good luck and let’s see what you find. Rich

This is my failure resolution with DC/UC error codes a common problem with this model;

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors in the spin cycle, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium and heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.

I found a Service repair manual on this site search for this; FAV6800 Manual

If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

I just did a repair on my FAV6800AAW by lubricating the needle bearings in the clutch pulley hub, the tub displacement sensor checked OK per the service manual check. I was getting dc/uc errors, washer was purchased in 7/05. I have basic mechanical skills and used a socket wrench to remove clutch pulley hub, just follow the service manual removal steps to remove clutch pulley hub. Pull the plastic cover off the clutch pulley hub and inspect the spring, clean/lube needle bearings and the clutch hub coupler that drives the spinner shaft. I used WD40 I may need to re-lube down the road with a good light grease. It took a few tries for me to get the clutch pulley hub to stay on after re-install and power up, getting the clutch pulley seated properly is the trick. I did not remove the washer tub for this fix, I believe I saw a posting where someone did. I just leaned the washer back to get a better reach angle, it is a tight work area. I did not want to junk 3.5 yr old $1k machine with out trying a fix. If you want to work on this model get the service manual, I found it online and I believe you can order it in PDF format from Maytag. Good luck!

I just went thru my 10th load of a mix of light, medium heavy loads and all work fine no unbalance errors (DC/UC). Doesn’t fix the tangle problem :) Prior to this fix I could only run the washer with no clothes in it to complete a cycle with no dc/uc error codes.