The best thing you can use right now is a wet dry shop vac attach it to the end of the drain hose to remove the water.
once you remove the water check the drain hoses and look for anything stuck in the or the drain pump itself and make sure there is nothing blocking the pump.
If all hoses are clear and there is nothing in the pump then you may need to replace the lid switch.There is also a chance that he drain pump is bad.
Hello - If you are having problems with either not draining or spinning, with your front load washing machine, then you need to realize that they can be interrelated. Mostly in that if your washer is not draining the water it will not spin at all or at least not properly. There also can be others problems that will stop or slow down the spin, but the water not draining is the most common one.
So, if you are stuck with a washer that is full of dirty stinky water then here are some things to start checking.
First get that shop vac out or a bunch of rags and a bucket. The water needs to go. The shop vac will pull the water out the drain hose. Just remove it from the standpipe and place the nozzle in the hose and pull the water through the pump and into the shop vac. Of course if you cannot pull the water out this way, you already know that the pump is blocked or clogged, then just vac out all the water you can from the inside of the washer.
If all else fails, remove the front cover and take off the hose going from the tub to the pump. Yeah, water will go all over, but that is what the rags and bucket are for.
When the water is gone, you can then pull all the stuff out of the hose and pump that are causing the problems. Most of these pumps are very easy to take apart and clean out. This will make sure that there isn't anything inside the pump that can stop it. They are not very strong motors and something like a toothpick may stop it.
Now, where this get tricky is that there are sensors that check the water level and adjust the spin. If your water is not draining, your washer will not spin either.
For many washing machine problems that are drain and spin related, this simple cleaning will solve your problem. But there are other possibilities.
The lid switch is the old problem that keeps raising its ugly head on all washers. Bottom line here is that if the washer thinks that the door is open, the things don't work right. Check out the door switch to make sure it is operating properly.
Make sure the new front load washers are on a good solid level surface. If the machine can move around then the sensors will often sense the movement and not allow the machine to reach full spin speed. Some manufactured bases may not be stable enough to give correct readings to the machine. If your washer is moving around, then fix that problem.
The timer can also be a problem. Many will wear out and then get to a point in the cycle, then not advance any further. Also the computer controlled sequencers can also get glitches and may need to be reset. You can check out the timer by manually advancing it, and the computer reset procedure will be in your manual that you received with your washing machine.
By going through this check list you can check out the problems that most handy persons can handle in the home. To make sure you have the best chance at a trouble free washing machine, make sure that you do not leave anything et into your washer that will cause it harm or plug it up.
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