Presuming that after trying out to format the memory card is not working out I would request you to please remove the memory card then either using an holder if required connect to your laptop or the PC. Most of the present day computers have the slot for the memory card. As you insert into the computer it will show detection, if not reinsert. Once it is detected, click on the memory device detected in the my computer window , right click for foramt and do so. If the memeor card is not detected or if files are not opening then take a search on the device and open. Delete or format as requried. I hope this help you out. Good day
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