Hello install this program from here:
http://www.malwarebytes.org/products/malwarebytes_free/
Here is a free version that works great.
This is also the best free malware remover available !!!!!!
Install also a better free anti virus program like this:
http://windows.microsoft.com/en-US/windows/security-essentials-download
Please uninstall the old antivirus program, before you install
Microsoft Security Essentials.
Mse it`s not useing so much of the pc`s memory to operate.
Your windows version must be valid, to use the mse program.
Good luck
Chances are it's a virus or malware. Download an anti-virus program to a disk or to a flash drive. Run it and see if you can find a virus. Here's a link to one of the best anti-virus progams. (In my opinion)
http://avg.en.softonic.com/
Hope you solve the problem. You might also try Malwarebytes
here's a link
http://www.malwarebytes.org/
Good Luck
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