Cannot photocopy document

Perform the following steps to align the ink cartridges:

1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
   1. Press Setup or Menu on the front panel (depending on the model).
   2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
   3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).

Read this HP link:


http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&cc=us&lc=en&dlc=en&product=79477&tmp_track_link=ot_search





Click on this link or copy and paste the complete link into your browser.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!


Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

your cartridge are empty or goggled
replace them  or try refilling them
check here for refilling 
check here
http://www.youtube.com/watch?v=dhDaKSzou50
and
http://www.youtube.com/watch?v=II9gpIXs_lE

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu00657&lc=en&dlc=en&cc=sg&lang=en&product=60259
Read this from HP,it should help with your alignment problem.

Try the following button sequence on the front panel of the printer :

Press and hold the Setup, button, and then press Options (or Copy Options).

I just noticed in the link to your forum item that additional text appears that does not appear in the item itself. It looks like you are getting a message telling you to press Enter to align your print carriage. This is a common step after you replace an ink cartridge. According to HP.com, here's what you are supposed to do:

"A message will appear in the front panel display requesting that the ink cartridges be aligned. Press Enter to start the cartridge alignment. Two pages will print. Following the instructions printed on the second page, place the first page on the scanner glass in the lower-right corner and then press Enter to finish aligning the cartridges. Remove the page from the scanner glass when complete".

The link to those instructions is as follows:

Replace the Print Cartridge

Just follow the instructions I posted above in italics and you should be good to go. Good luck.

Problem The following error message appears on the LCD panel on top of the printer after you insert a cartridge: Press enter to align cartridges . You press Enter , but the error message does not go away. The printer will not print. Solution To bypass the cartridge alignment, do the following:

1. Press and hold the Setup button.
2. Press the Options button. The printer should be ready to print.

If the print quality is unacceptable after bypassing alignment, follow the steps below until the error is corrected. Step 1 - Check the paper Make sure the printer is loaded with clean, unused, white paper. If the paper is not feeding properly, check the paper path. For information about how to do that, see the instructions under "If the paper does not feed correctly" at the end of this document. Step 2 - Remove and inspect the cartridges
NOTE: The "problem" cartridge is the cartridge indicated by the error message.

1. Turn on the unit, then open the print carriage access door. The print carriage moves to the center of the unit.
2. Press down lightly on the top of the ink cartridge latch and pull the lower section of the latch out to release the cartridge. Figure 1: Removing the cartridge

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042820&lc=en&cc=us&dlc=en&product=79499&rule=44531&lang=en

Re-install your HP driver software
Down load and run HP's Software Cleanup Utility.
Please read the instructions first.
Download here:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00036626&cc=us&lc=en&dlc=en&product=79499&dlc=en&lang=en

Hold set-up button and , still while holding set-up button, press the option button, should be ready to go now!

Please try this http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu00657&cc=us&lc=en&dlc=en&product=60259&dlc=en&lang=en You may also be able to bypass this messgage by following the instructions on this link. Further, please check if the cartridges you are replacing are the correct ones.