Temp is 28 degrees in hot garage

If it's holding at 28 degrees, it's not the coils. See if dropping the temp does any thing to lower the temp. If it does, fine. If not, most likely just the control needs replaced or just cleaned.

The compressor will normally be 100 to 110 degrees. I would suspect the thermostat or mouse damage in the freezer area. Also, if you keep it overstocked, to the point of poor air circulation, you could just have ice blockage. Put the frozen food in a styrofoam cooler or a good heavy corrugated box and give the unit a good full defrosting.

NO, IT IS UNSAFE TO KEEP FOOD HIGHER THAN THAT TEMP, YOU CANT BUY A UNIT THAT TEMP SET IS HIGHER THAN FOOD KEEP SAFE LEVELS, SORRY.

My freezer has a light that says "high temp" but the freezer isn't freezing my products.....what can I do? It also says that the temp has been 23 degrees or higher for more than 1 hour. I really don't think that the problem is being in hot weather

Good day,
Yes. Domestic appliances will not work properly below approx 55 degrees.
The freezer suffers most simply because the machine runs rarely at 55 degrees and degrades as the temp goes lower.
They are designed to balance properly when in an environment where people live. Ideally 70 to 90 degrees Fahrenheit.
The machine is not broken.
Moving it inside, is the only solution.

Thank for using Fixya

It is probably the control board and since it's new it's still under warranty so a certified Frigidaire repair man will fix it without charge. There should be a telephone number with the paperwork you received when you bought it.

Hi, The walls are getting hot because that is where the condesor coils are. The condensor coils are where the heat is disperst that is trap as the coolant pumps through the evaporator coils inside. The fact that it is holding 0 degrees is a good sign. Is this freezer in a garage?
Check the door seals to make sure no heat is getting into the freezer other then when the door is opened.
I hope this helps you. Please let me know if I can assist you further.

Vic

Move the refrigerator to a room that is at least 50 degrees F.

Temps on most refrigerators are regulated by the fresh foods temp. If your garage is let's say 35 degrees, the fresh foods temp will most likely never raise enough to turn the refrigerator on. With the refrigerator never running, the freezer compartment will warm to 35 degrees, resulting in everything melting. Even if garage is a bit warmer, say 45, the refrig will not run long enough for the freezer to maintain a low enough temperture. If the garage temp falls to below freezing, say 20 degrees, the food in the fresh foods compartment will freeze. (outdoor beverage dispensers have internal heaters to prevent product from freezing !) Please don't rate this if not a Fix-Ya for you, as anything else lowers my score.

re-gas required