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tia Posted on Jul 20, 2010
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My Iphone has a pass code. Some one tried to get onto the iphone and it is now disable. How do I enable my iphone

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  • Expert 179 Answers
  • Posted on Jul 21, 2010
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Joined: Jul 13, 2010
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Hi.

To re-enable your handset you need to RESET it from the last computer it was connected to.
Here are the steps to do a force restore on the iPhone and reset the Passcode lock,

1. Make sure it is unplugged and Turned off

2. Hold the home button while plugging it into your computer. The iPhone should turn on once plugged into the computer.

3. Keep holding the Home button until the Connect to iTunes symbol appears on the iPhone

4. iTunes will say that it has found an iPhone in recovery mode and ask you to restore it.

5. Restore the iPhone by clicking "Restore" under the iPhone tab

6. When it is done with the restore, do NOT Restore this iPhone from a backup, instead Set it up as a "New iPhone"
This will erase all your data you have in it though. :(

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I put in wrong code and now it says disabled connect to iTunes but I set the phone up with wifi so how do I get in my iPhone?

Your iPhone is currently on disabled mode after entering wrong combination of password. There are several ways to gain back the access to your iPhone:

First Method: iTunes
1. Using your computer, open iTunes where you have recently backed up your iPhone.
2. Connect your iPhone. Once your iPhone is detected, a notification will appear to enter your passcode. Note: If the lockscreen doesn't show, proceed to next method.

Second Method: Update

1. While your iPhone connected to iTunes, powered on. Hold down the Power key + Home button simultaneously until the screen off, keep on pressing the Home button then release the Power key until iTunes detected that your iPhone is on Recovery Mode. Note: An iTunes logo will appear on the iPhone when Recovery mode is enabled.
2. On iTunes, click on Update iPhone. It may take a while to download the software, so leave it for a while connected until the installation complete.
3. Once updated, try unlocking your iPhone. Note: If you still can't unlock your iPhone proceed to next method.

Third Method: Restore (last option)
1. If method 1 and 2 fails to unlock your iPhone. Then try to restore your iPhone into its factory default and restore your backup after.
2. Go to recovery mode. See method 2 step 1 process to enable recovery mode.
3. Then choose Restore iPhone. Note: Restoring your iPhone will delete and remove all of your data including apps, music, photos, messages, contacts, notes, etc.
4. It may take a while to download and install the software, so leave your device connected until the process complete.
5. After your iPhone has been restored, choose restore from a backup or iCloud, then wait until your iPhone successfully synced your old data.
6. Try unlocking your iPhone.

-joshd



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If problem still persist let me know.

Looking forward to hear from you.

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Chandrashekhar.
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