If I want to print a multiple page document, it will only print the first page then stop and the red error light flashes. The error mesage says: "load the correct paper cassette: A4"-- but the paper is already loaded. The screen also says "resume: ok"; "cancel: sys.monitor". When I press "ok" it prints the first page again then error flashes. Each time I press okay, the 1st page prints and nothing else. Any advice is much appreciated. Thanks.
Hi,
check under printer driver, paper size.Usually the default paper size iz ltr. change it to A4 if you wana print on A4.
If it's a e mail your trying to print from a foreign country chance are you just need to delete from print que. Start over it will continue to lock the que until removed. There are incidences of settings of your drawer or cassettes causing the A4 message. A4 is European size. If you force it to print you won't get the full print on the page
. Blank edges. Check your units paper and your print settings.
3,838 views
Usually answered in minutes!
×