Kodak 5350 Color Ink Error ... after repacing the color ink cartridge I continued to get the error message "replace color ink cartridge". I tried everything; took both cartridges out, replaced, shut down, unplugged, checked software and firmware, they were up to date. I finally emailed Kodak Support and they said I have a defective color cartridge and they will replace it. Hope this helps others out there since this appears to be a known problem. It has something to do with a defective chip in the cartridge that indicates it is empty.
SOURCE: Kodak 5300 color ink error
OK so i found some new information that should solve the problem. The version of firmware you originally had on the printer when you changed the ink cartridge was bad. There is a known issue that when you put in a new ink cartridge when the printer is in the error state "COLOR INK CARTRIDGE EMPTY. REPLACE COLOR INK CARTRIDGE" the unit writes that value to the new ink cartridge so you will continue to have that error. So to fix your problem First Remove the ink cartridges and download and install the new Firmware. Then sadly you have to go get another new ink tank and install it.
If you can get through to kodak you should request reimburstment of some sort like a free set of ink tanks.
SOURCE: The Infamous Kodak 5300 "Printhead Missing or . . ." Error Message
How do you install the update as the updater will not work until the fault has been cleared!
SOURCE: Ink level will not reset when cartridge is replaced
Hi,
If you take the cartridge to walgreens, etc... they can clear the chip. There is none for home use
give them a call !
SOURCE: I Filled Kodak ESP5 Ink Cartridge, but error remains
Try to reseat the cartridge 2-3 times. probably the carrtidge is defective. call kodak @ 1800 421 6699 and they will replace the cartridge for you free of cost.
SOURCE: Kodak 5300 shows
Try this one
Take out the inks and printhead
Leave the cartridge door open, then unplug the power cord from the back of the printer while the access door is open
Close the cartridge door once the cord is unplugged
Reconnect the powercord, turn on the printer, then your printer will look for your printhead "Printhead missing or not installed correctly..."
Then put everything back. make sure it will snap in to place. Then print a calibration page, then scan it. This is just over writing the error message.
Thanks Josh - Kodak Tech Support
Testimonial: "I will give it a shot when I get home..Thanks.."
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