HP are notorious for this sort of error reporting, not very helpful at all.
On your first point; Is the cartridge an original HP cartridge? If it is then remove it and re insert it pushing it home firmly. If not then either get a cartridge from a reputable clone supplier or use a genuine HP one.
Next point; Inspect the paper route minutely for debris and identify and clean the paper switch, which is a tiny micro-switch and can become jammed closed just with paper dust.
The Scrivener
I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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