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I think your printer head is block. If yes #clean printer head by using hot water or alcohol. and another regon is your printer ink cartrige / refill ink may be alternet. if yeas #set the cartrige or ink properly. Thank's
You may need a newer cartridge
See if the printhead has any abnomal markings.
You can compare it with the color printhead.
If the printhead is good, see if the ink is flowing through the printhead.
Fill the ink cartridge to maximum
Squeeze the sides of the ink cartridge, ink should flow out.
If ink is flowing out, remove any excessive ink with a paper towel.
Install ink cartridges, do NOT do any cleaning cycle.
Since your black cartridge is full, cleaning may cause it not to print.
Do some black copy operations.
Most ink jet printers have a self cleaning you can do.
The fact that you're getting shades of green usually indicate that the red is not printing properly.
Possibly it is running low on Blue ink - because colors are usually a mixture of inks - for example green is made from blue and yellow - if an ink runs low it will print the available colors or substitute the next available color.Probably if it prints green yellow - then it has no blue available to make the right shade.
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