Sounds like the jack is faulty tghe cable has been pulled and the wire probably stripped off connectors. if you can access a electronics or audio shop purchase a new jack these are cheap and you will need to cut the end off the cable there should be three wires an earth and a left and right cable these will need to be resoldered on the new jack plug.. make sure it is a stereo jack...!!.the best way to solder is to gently heat the cable end and dab a bit of solder on each before trying to attach to the jack. then when you come to connect the jack end lightly touch the connector and cable together with solder iron and solder..good luck A
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