I have a Kenmore side by side, not sure the model, but it's probably 10 years old or so. It has an ice maker with water, cube and crushed ice dispenser. The ice maker works fine, but it will not dispense ice, crushed or cube. Water dispenser works fine too. When I depress the button on the doors in the cube position I can hear a clicking sound but the motor does not seem to turn. In the crushed position there is no sound at all.

I have tried those things recommended by Allen, no luck. The clicking sound is there but the motor does not turn. The auger works fine, as it can be turned by hand. Also the crushed ice motor does not engage when the button is pushed and it is in the Crushed Ice position. I have tried those things recommended by Allen, no luck. The clicking sound is there but the motor does not turn. The auger works fine, as it can be turned by hand. Also the crushed ice motor does not engage when the button is pushed and it is in the Crushed Ice position.

There is a square opening that a metal rod under the ice been goesinto in the back near the motor that drives both the ice cube dispenser and when you select crush it cube you will hear a loud click because in this square opening there is a plastic lever that hits the metal rod on the bottom of the icde maker which turns the auger to dispense the cube. When you select crush this plastic lever does not come down and engage the metal rod which locks the crusher in it is driven by the same auger and motor as the cube ice. If the motor does not turn and the light switch is working it is your ice maker auger motor its self. They cost 40 to 60 dollars. good luck There is a square opening that a metal rod under the ice been goesinto in the back near the motor that drives both the ice cube dispenser and when you select crush it cube you will hear a loud click because in this square opening there is a plastic lever that hits the metal rod on the bottom of the icde maker which turns the auger to dispense the cube. When you select crush this plastic lever does not come down and engage the metal rod which locks the crusher in it is driven by the same auger and motor as the cube ice. If the motor does not turn and the light switch is working it is your ice maker auger motor its self. They cost 40 to 60 dollars. good luck