If you are able you need to remove the seat. Lift up on the lever on the right side under the seat and lft Don't forget to disconnect the joystick cable that goes into the shroud near the seat post. After you have gotten the seat out of the seat post remove the shroud covering the base by pulling up to relaese the velcro tabs. You should be able to see the batteries. Disconnect the cables and lift out each battery. Replace with new ones making sure you reattach the wires to the correct polarity. Red to pos black to neg. Hope this helps
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