The F21
error code
indicates a long drain. Here are some tips that should help you
resolve this problem:
Remove any clothes and then use a
wet/dry shop vac to drain any water out of the washer.
Arrange
shallow pans and/or towel in front of the large item filter shown in the
second image below to catch residual water when you remove this filter.Remove
the large item filter as shown below. It is likely that you will find a
clog in this area that is preventing your washer from draining.
If
you do not find any clog or restriction in the large item filter and
none of the other issues discussed above apply to your situation, then
you could have a failed drain pump. If the pump is damaged and will not
pump out water then it will need to be replaced.
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