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Hi
You can update your Symantec Anivirus either by running Liveupdate or you can download the definitions manually from the link below for your specific Symantec Antivirus you have.
Hope it solves your query. Antivirus Updates
To update your virus definition files, you must first open
Norton/Symantec Antivirus. You can open Norton/Symantec Antivirus by
clicking on the yellow shield located in the bottom right hand corner of
your screen For more info clcik here
http://www.symantec.com/downloads/index.jsp
Personally, I don't like Symantec or Norton. They cause more trouble than they're worth. I wouldn't have them on my machines.
This is just as good and causes no conflicts with your OS.
http://free.avg.com/us-en/226309?cmpid=fs_hp_testa_226309
Good luck with your quest.
-Ric Carvalho
please see to it that the product is genuine When live update fails, it is most likely due one of the following reasons: ·No license file (*.slf) is installed ·The installed license file (*.slf) has expired ·The trial period has expired ·The installed license file (*.slf) has been deleted, or become damaged or corrupted ·The software is not able to able to communicate with the Symantec servers
No license file (*.slf) is installed It is necessary to have a valid license file installed into the program to authorize it for the download of the content updates using Live Update. It
is necessary to register your license(s) at the Licensing Portal
(https://licensing.symantec.com/) to generate the license file if it
was not included with your license certificate (*.pdf).
The license file (*.slf) has expired It is required to have a current support contract to be authorized to have the most current content updates
downloaded. If you have renewed your support contract, it is necessary
to register your license(s) at the Licensing Portal
(https://licensing.symantec.com/) to generate the new license file if
it was not included with your license certificate (*.pdf). This
could also be the case if you have a current support contract, but had
a trial license key installed in the software. It is necessary to
register the support contract renewal to generate the new license file. The trial period has expired
Many
of Symantec's products offer a limited-time trial period where you can
test the software in your environment. When the trial period expires,
the software will typically cease to function as part of the Trialware
installation agreement.
The installed license file (*.slf) has been deleted, is damaged or corrupted If
the license file that was installed in the program has been deleted or
is corrupted, it is necessary to reinstall the license. You
can re-download the license file from the Licensing Portal account the
license was registered in. If you registered the license into your
Licensing Portal account, you can log into your account and re-download
the license file. If the license was registered into the account of
another person, you would need to contact that person to have them
re-download a copy of the license file or provide you access to
re-download the license file from their account.
The software is unable to communicate with the Symantec servers The Symantec software must be able to establish a connection to the servers to be able to download the current content updates. If the software is unable to establish the server connection, then it will not be able to download the content updates. You
would need to check your network security settings to ensure the
network traffic is not being blocked. If you believe your network's
security settings might be blocking the Symantec software from
communicating to the Live Update servers, contact Symantec Technical Support for assistance. You can find the phone number for your region here:http://www.symantec.com/business/support/contact_techsupp_static.jsp One
example of this occurring is when trying to install a license file into
Symantec Mail Security 4.6 or later you get the following error
message: "Symantec Premium AntiSpam registration failed. The product will not receive definition updates". Here is a link to a technical support document with more information on this issue and possible resolutions:http://service1.symantec.com/support/ent-gate.nsf/854fa02b4f5013678825731a007d06af/e0395129f0bedbf4882570d2006ad1af?OpenDocument
(i took it from "http://customercare.symantec.com/app/answers/detail/a_id/81/kw/update/r_id/166" )
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
remove Norton using this tool. Then re-install Norton. Or even better find one that works. Avast is very good and free to the non-commercial user.
Hope that helps
Tim
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