With Kenmore Elite front load washer, what is F02 error?

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

Hello & Welcome to FixYa

F02 is a drain error in your Kenmore washer, if the unit is unable to drain then after 4 minutes it will display suds and then F02. The first thing that should be done is cleaning the drain hose and the drain pump filter, you can take out three torx screws from the bottom front panel and then clean the area completely, lift up the cap to clean the filter. If the error returns then check the drain pump if it is not working then replacing the pump is recommended repair. Please get back to me if you have any other questions.

Kevin

he F02 message is a long drain error and it may mean the pump is clogged or bad. You don't provide a lot of detail about if the water is draining out or not but the first thing to check for this error is the drain pump.

The image below shows how to access the pump and remove the filter. This may be your only problem. With the access panel removed you can also make sure the pump is running. Remember to unplug the washer before removing the access panel.

Check the pump for the F02 and make sure you're using HE detergent and there's not excessive suds.

Clean Out your Water pump filter if that is not dirty replace the water pump. f02 is Code for LD Long Drain something is clogging your water drain in the washer or your kids rock or pen got stuck and chewed up the blades on the water pump

We experienced the same thing. I was able to restart and locate the noise to the water pump. After disassembling the water pump found the impeller shaft sliding out. For some reason this shaft will not stay in place. Had to order a complete pump assembly as the electric motor is not available.

remove compartment cover under the front load door. There is a drain there that will catch large items left in your clothes, ie pens paper etc

your drain pump is clogged. you must take the bottom panel off to acess. there is a draincock that you will unscrew but be advised that there will be a gush of water and then you will discover the small items blocking your drainflow.

F 02 Is your key pad user interface that has failed. I would call back and get some free service from a different technician.

Please click on the following link for an explanation of the "F02" error.

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Generally this problem is attributed to either a clogged, or failed drain pump. If you have questions, or require assistance locating any failed parts, please let me know. I hope this helps you.

Probably something caught in pump. Remove lower panel if this one has it and you will see the pump. Loosen the round cover in middle to access clean-out.