Error msg says 'Alignment problem. Remove tape from cartridge or check trouble shooting. How do I remove tape from cartridge?

Anonymous Aug 22, 2010

Thanks for your help. The tape was already removed.
Charlotte Whiting Aug 15, 2014

Do I remove the tape before inserting the cartridge

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Anonymous

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Posted on Aug 22, 2010

Anonymous

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A brand-new, never-inserted-into-the-printer, ink-cartridge will have a small piece of tape over part of the mechanism, to prevent the ink from drying-out while it sits on the store's shelf. If you inserted a brand-new cartridge, without removing that tape, just remove the cartridge, remove the tape, and re-insert the cartridge.

Anonymous Aug 22, 2010

The error-message did say "this" *OR* "that".

Did you just insert a brand-new cartridge? If so, then the printer-software is requesting that you run through the "alignment" procedure, namely to print a page, and then you qualitatively decide how well the color printout aligns-with/overlaps-with the black printout. With those measurements, the printer will adjust itself, to produce the best-looking (least "fuzzy") colour pictures.

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