Philips 32pf5320/28 Cannot get digital signals from antenna. Do I not have a digital tuner? Also, sound mutes itself. have to turn off and back on to restore sound

1. Mute function: Check if the mute function on your radio or car stereo is enabled.
2. Volume control: Make sure the volume on your radio or car stereo is turned up.
3. Speaker connections: Check that the speaker connections are properly connected and secure.
4. Fuse: If your radio uses a fuse, check to make sure the fuse is not blown.
5. Antenna connection: If you have an external antenna, make sure it is properly connected.
6. Radio station reception: If your radio uses a tuner, check to see if the station you're trying to listen to is in range.
7. Radio or car stereo malfunction: If the above steps don't solve the issue, the problem may be with your radio or car stereo and it may need to be serviced or replaced.

I assume you are having a problem with OTA channels. On some TVs, if a digital channel doesn't have enough signal strength, the channel list will get edited to exclude it. Have you checked that your antenna is pointed in the correct direction? My external antenna sometimes turns in high winds. Turning it back to the original direction improves the signal strength so that the tuner works. Then go into the Menu and find the Setup or Channels sub-menu to attempt to rescan for channels. (If you add a comment with the model of your TV, I may be able to give the specific sub-menu details for scanning for channels.)

If your antenna has an amplifier, try using the antenna without that amplifier. A few times, the amplifier/splitter attached to that external antenna has been damaged. Then the amplifier becomes a filter and blocks some channels. If you are far enough away from your local station's transmitter and can't receive the signal without the amplifier, replace it.

If another TV receives the stations, the problem is more likely to be the tuner for the TV itself. These can be damaged by a surge from the antenna. The solution is to get a set-top box with an ATSC tuner or replace the TV. Some sites may have replacement tuners (like shopjimmy.com that salvages parts from TVs with damaged screens); however I don't know if they'd have the part you'd need.

I hope this helps.

Cindy Wells

Sounds like defect is with its tuner itself, as you suspected. Contact any service technician.
Electro help

Philips has the FAQs and manuals for the 42MF52D/37 here: http://www.m4c.magnavox.com/cgi-bin/cpindex.pl?ctn=42MF521D/37&mid=Link_FAQs&scy=US&slg=AEN . The direct link to the User's guide is http://download.m4c.magnavox.com/files/4/42mf521d_37/42mf521d_37_dfu_aen.pdf . You will need Adobe Reader of a similar program to read the manual.

Is there a specific problem you are having with your set? (OTA or cable setup or another issue) Please add a comment if you would like additional support. Note: digital OTA signals are subject to a "cliff effect" if your tuner doesn't get enough data from the antenna. This will be determined by the tuner, the antenna location (indoor, outdoor, elevation), distance from the transmitter, and any splitters or other wiring problems. I've seen failed amplified splitters turn into filters that block the incoming signal from reaching the TV.

Cindy Wells

HD is pretty critical and if a indoor antenna do not expect much or anything for that matter.

If you actually have the Zenith model TV (B25A24Z), the trouble is not in your set. This model has only an analog tuner, and what it sounds like you are describing is digital pixellation. This is what happens with a digital-to-analog converter box when it gets a weak signal, with rain fade or heavy snow on a satellite dish antenna, or when a digital cable system has some signal problems. The converter equipment locks the last complete frame (or breaks up into blocks and freezes) and the sound is muted.

You'll need to look for the cause of your trouble in whatever is feeding the TV. If you have a digital converter box for off-the-air broadcasts, make sure you have a good antenna and all the connections are tight. If you have satellite TV service or digital cable service, you might need to contact your service provider for help in troubleshooting and fixing the trouble.

o.k. your internal digital tuner sounds like its goin. what you need to do is take the back cover off and trace where you hook up your
digital signal (cable,ant.hdmi).then you will see 2 silverish boxes one is analog,other digital. get refrence #s off of board of the tuner thats conneted (trace the signal input wire to be sure) then e-mail me [email protected]

Hi Dru,
Good news, your 42 inch Phillips has a built in digital tuner, all you need is an antenna.
Please post the model of your other Tv and I will check on the tuner type.
I have provided a link to a site that has good info on antenna types and the channels you will be able to recieve.
http://www.antennaweb.org/aw/welcome.aspx

Let me know if this was the information you requested and please rate this solution.Lone99star

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_77a19afa8d604dee

I don't know the menu system on your model, but you have to check that the tuner is in the proper mode. Also, some of the new TV set models cannot receive a standard analog TV signal from its tuner.

As for the distance from the transmitter sight, this depends mostly on the antenna quality, antenna location, the power output of the transmitter sight, compatiblity of the TV to the received signal, and also the capability of the TV's tuner.

Modern TV sets are really designed to be used with a satellite or cable TV box with their respective service.

Terrestrial TV is dying out, and in a matter of a number of years, it will be gone.

Jerry G.

That sounds about right my friend. Those sets do have two tuners and Ive seen the problem your desribing. Unless of course that the microprocessor and tuning circuits are goos also. I would call a servicer if I were you unless yopu know your way around the inside of the tv set as it does have alot of High voltage even when its unplugged Good Luck