Http://service.us.panasonic.com/OPERMANPDF/PVGS9.PDF
in here you have a manual for this model ..and at the page 70 you have the way to reset it explained..take a look at the right bottom part of the page 70 and reset the camera ...This should default it to the original factory settings and if there is just a preview disabled mode..it should fix it ...this in case it is just a matter of settings and not something physical wrong with it ..
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