SHARP FO-5600 - THE MACHINE HAS AN ERROR MESSAGE IN THE DISPLAY AREA "CLEAR TONER COUNTER". I CANNOT FIND ANYTHING IN THE MANUAL ABOUT THIS MESSAGE

Get the User Manual for your FO-5700 fax machine here:

http://www.sharpusa.com/Support/ProductDetail.aspx?model=FO-5700

Good luck.

On my Sharp FO-4970 I am receiving a Clear Toner Counter -- anyone know how?

February 2, 2005 Product : imageRUNNER C5800 / C6800 Title : E013 code and Waste Toner Full message Question :
The copier shows an E013-0001 and "Waste Toner Full" message. The Waste Toner Bottle has been emptied and SW1 is operating properly but the code and the message are still appearing on the display.

Answer :
The counter for the Waste Toner Bottle needs to be reset back to zero in Service Mode.
Enter Service Mode level 1 by pressing * 2 8 *, select Copier > Counters > MISC, then highlight WST-TNR, press Clear - the counter will zero out.
Power off the copier, turn the copier back on, the Waste Toner Full message on the display should clear out.
Canon USA, Inc. Systems & Technical Support Division 1-800-528-2830

Go into the menu , look for reset consumables or reset counters, hit select , go down the list until you toner, hit select, clear the counter.

http://www.eserviceinfo.com/

I'm assuming you already replaced the drum, and are still getting this error? Sometimes the chip in the drum that resets the counter is bad. This is esp. true if you get a reman drum. You should replace the drum and try again to see if this fixes the problem. Go back to the place you bought the new drum from and tell them the chip didn't reset the counter and if it's still under warranty they should replace it.

Flip up the plastic piece above the Number Keys (Rapid Key overlay), Hit the Life key, Hit the #2 , Then press START.

Reset the toner counter by pressing
the LIFE key (flip up the Rapid Key overlay if necessary), the "2" key,
and the START key.

Shake your toner then press LIFE 2 START. If the problem persist replace your toner then press LIFE 2 START. Your life button is located under the page plate(flip it over).

Look at your rapid speed dial keys from a to z you need to flip over your page plate.

Press life "2" start for toner.

And life "3" start for drum.

These will reset the counters.

If you are having a "check drum error" then you have broken the sensor arm that is attached to your lid.

Call a technician in your area.

Jeff