Hi
there is a ring clamp on top of the main worm follower gear on the drive shaft. you might not see it due to the grease.
you need to get one of those weird little pliers with points on them to spread the ring clamp to remove it. Then the gear is just friction fit on the shaft...it's pretty tight. I carefully used a screwdriver to slowly separate the main follower gear from the lower gear and it goes up the shaft....
after a bit you can wiggle the follower gear by hand and it will come up. Then you can see there is a pin holding the drive gear underneath it in place. The pin in my mixer was actually bent (must have been some tough dough).
then you reverse the process to put the gear back on -- except that the top follower gear has to go on the pin in the right orientation or the ring clamp won't fit.
buy your parts from mendingshed.com
hope it helps.
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I have a Kitchenaid Professional too and dont know how to get access to gear compartment.
I have the same problem.
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