If background is appearing on your copies, the problem is most likely the photoconductor unit (PCU) which houses both the drum and the developer. It comes as one piece, and you can easily remove the old one and slide the new one in.
The PCU is located to the right of the toner bottle, and the new PCU will come with instructions for replacement, but it is a simple procedure.
If you don't have a local dealer or supplier, you can purchase a PCU online just about anywhere that sells copier toner.
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