Phaser 8400 printer will not print in color when used with Windows 7, only b/white

http://www.support.xerox.com/support/phaser-8400/downloads/enus.html?operatingSystem=win7&fileLanguage=en

Xerox Phaser 8400 does not support double sided prints. You have to have a Duplex Unit for Phaser 8400 part number 097S03177 to be able to print double sided. If you have the duplex unit, on the Print dialog box just click Preferences and under 2-Sided Printing select 2-Sided Print then Apply.

You can download the driver directly from here:

http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=8400&Xlang=en_US&Xcntry=USA&source=XOG

Just select which version of Windows 7, and the language.

Hope this helps. If so, please rate. Thanks.

maybe is defective board. send to repair.

Yes you can. If it is just you printing you can go into printing preference. Then TekColor and click the black and white option. It will force everything printed to be B&W. You can only limit others to B&W if it is hooked up via ethernet with a IP address. Type in the IP address in your internet explorer as you would a webpage. Go to the properties tab then Printing Security Settings and type in a Color Permission pin. Then if you need to give someone access to printing color in the printers preferences on the layout tab click the advanced button, Under printer features there is a color access area that you can type in the pin to print color. If one color runs out it will not continue to print. It can cause very expensive damage to your printer if it trys to print with no ink in the printhead. So to be safe it stops the machine from printing.
Hope this helps.

37,066.48:10301

It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.

Not a problem

There is a flag sensor on the registration assembly that is possibly broken.

The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?