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Posted on May 09, 2008

Mixer squeals.... where should I be looking first to solve the problem. Is it just a lubrication issue of something major? Where can I find manuals or diagrams to fix it? Thanks for the help in advance.

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  • Posted on May 10, 2008
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The 300 series of mixers use grease in the trans case. I have never seen this type of noise come from the gears.

I suspect the noise is either from the motor or planetary. The first thing I recommend is to use a long screwdriver or socket extension -- put one end on the unit, and the other against your ear. Test different spots on the mixer and narrow down the location of the noise. Like I said, I expect the noise to be the motor. In particular the front motor bearing.

I can help you futher if you narrow down the location of the noise. Here is the parts catalog.

http://www.hobartlink.com/extranet/extranetmanualsandcatalogs.nsf/41B8C834DE2B5C6B852568E1006A9A01/$File/F19154%20Rev%20C_lk.pdf

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Trying to determine how to lubricate the gears?

Hi CONTACT_TOS. I’m not sure what removable cap you are referring to, unless you are referring to the two plastic caps with screwdriver indents on opposites sides of the head? Do not remove them. Those are Brush Holder Caps for access to the electric motor brushes. You do not want to remove them unless you are replacing the brushes.
Why do you want to add lubrication to your mixer? The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'. Unless your mixer is quite old; greater than 10 years, you shouldn’t have to replace any transmission lubricant. Your mixer’s transmission lubricant (grease) does break down over time and usage into its components; basically oil and suspension additives, and sometimes your mixer might leak a little oil that has seeped beyond the transmission gasket and found its way out of the mixer. Gravity can be very insidious. But even then, if the amount of oil you find leaking is small and your mixer seems to be operating normally, you needn’t worry about the replacing the lost lubricant.
If you still wish to check or replace the lubricant, that’s OK, too. It never hurts to get under the ‘hood’ of your mixer and see how it all works. Before you get started though, it would be helpful to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and select “Consumer” for User Type, then enter the 6 character Model Number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4). (Check to verify this matches your mixer model.)
Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit,” for the disassembly, troubleshooting, and reassembly of your mixer’s transmission gears, along with all the parts. It can get quite messy but be gratifying to diagnose and repair your mixer yourself.
Once apart you can check for any unseemly wear and tear on the gears, etc. You may also want to consider replacing all the grease, particularly if debris is suspended in it.
Besides any replacement grease you might consider replacing the gasket (Illus. No. 26), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer along with replacing the lubricant if you wish to.
Good luck and have fun. I hope this helps. Howard, Burke, VA
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