This problem occurred four times and unit was replaced by Kitchenaid and problem remains after four years.. the freezer section is extremely cold, so cold it freezes up the air vents solid and blocks cool air the refrigerator section causing it to be warm.. had four visits by repairmen.. none have fixed it.. should I just junk it and replace with a non kitchenaid brand?
Sounds like a defrost problem if the evaporator is frozen over. If it's just Ice blocking air transfer on a top freezer model, then it's a blocked defrost drain.
SOURCE: kitchenaid superba icemaker leaking/freezing in freezer section
Thank you, I am going to go check right now
SOURCE: Refrigerator section warm. Freezer section OK.
Most likely it's a defrost system problem. One of the heaters could be bad and that will cause the coils to freeze up reducing the amount of cold air the fan can push into the fridge. Sounds wierd but, trust me, that could be your problem. Mine did that two years ago.
SOURCE: Kitchenaid refrigerator mdl KTRS22M has water under veggie drawer
Hi, water could be excessive moisture, check door gasket, or check drain at back above veggie drawers, could be block, make sure produce not blocking drain hole, clean, check carefully for drain.
SOURCE: KitchenAid Superba fridge section not cooling, freezer is cold.
You have done a good job of attempting to diagnose by process of elimination, but this is a more complex system. I have provided some links below to assist you in diagnosing your problem. Links courtesy of www.repairclinic.com.
1. Ascertain that the evaporator fan is operational. This may be controlled by the Door Switch, (No.4) and could cause the fan to be inoperable.
2. Ascertain that the Fresh Food compartment light goes off when door is closed.
3. The air diffuser may be faulty by not controlling the air flow from the freezer properly
Tip: Always maintain dual temperature control settings at equal or +/- 1 setting position.
How refrigerators work:
http://www.repairclinic.com/0088_4_3.asp
You will need to verify operation of the following components listed below:
1. Evaporator fan motor
2. Air diffuser assembly
3. Light switch for refrigerator/freezer light
4. Door switch
Click on the links to identify the parts listed
1.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di921541&PartID=921541
2.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di827263&PartID=827263
3.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di438889&PartID=438889
4.http://www.repairclinic.com/SSPartDetail.aspx?s=t-KSRS22F69913-%3d%3di586519&PartID=586519
Parts breakdown diagram:
http://www.repairclinic.com/Refrigerator-Side-By-Side-Appliance-Diagram
Hi,
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If you are hearing a clicking or buzzing then check out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Refrigerator Condenser Coil Cleaning Refrigerator Repair
Refrigerator Troubleshooting Refrigerator Compressor
Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold
heatman101
Hi,
Many times a freezer and/or refrigerator do not work right because of
a dirty condenser coil...there are also many other things that can go
wrong.
If
you are hearing a clicking or buzzing then check out the last two
tips.
If your refrigerator is running but warm, then...
Check
out these tips that I wrote about that... it is a great place to
start trouble shooting your unit...and something that you can do
rather then calling a repair person to do a simple thing for
you...
Refrigerator Condenser
Coil Cleaning
Refrigerator Repair
Refrigerator
Troubleshooting
Refrigerator Compressor
Refrigerator
Compressor
Start Capacitor and Start Relay
Refrigerator
or Freezer not Cooling or Getting Cold
heatman101
...............
Hi,
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If you are hearing a clicking or buzzing then check out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Refrigerator Condenser Coil Cleaning Refrigerator Repair
Refrigerator Troubleshooting Refrigerator Compressor
Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold
heatman101
Hi,
Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.
If you are hearing a clicking or buzzing then check out the last two tips.
If your refrigerator is running but warm, then...
Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...
Refrigerator Condenser Coil Cleaning Refrigerator Repair
Refrigerator Troubleshooting Refrigerator Compressor
Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold
heatman101
.............
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I had the same refrigerator for four years and I am having the same problem. Frost on the freezer and no cold air to the refrigerator. I always replace the control board every year.
Kitcheaid should give a refund!
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