The ND code
means 'No Drain' and it is probably just something caught in the pump.
I’ve seen where a coin can get in there and keep the pump from starting.
Some
other items known to stop a Neptune pump: Rubber backing from a rug,
rubber bands, bobbie pin, lens from a flashlight, tooth pick and a bra
wire. Maybe you had something different in your pump? If so, please
comment with what you discovered in your pump...
If you have a
floor drain you should be able to drop the discharge hose to the floor
and let gravity pull the water out so you can take the pump out and get a
good look at it.
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