I have a viking stove. Want to clean the steel on the burners. What would be the best product for this. They have some discoloration on them from spills . Thanks, Grace

See if it light with a match , if it dose change the striker on the stove.

What I would try. Assuming the "burners" means the cast iron assemblies on top of the stainless steel, remove them to an area outside. Perhaps on a piece of plywood, and clean them with oven cleaner. Grease may drip off them, so a deck or driveway are unacceptable. Wear gloves and watch splatters. Wash thoroughly with fresh water before reusing. Beware. Caustic chemicals can discolor stainless

spencer

Hi,
Here is a tip that I wrote to help people troubleshoot problems with their cooktops not igniting.

Cooktop Range Stove spark ignition does not work
http://www.fixya.com/support/r5649407-cooktop_range_stove_spark_ignition_not

heatman101

Electric gas igniters sometimes get stuck in one position causing a clicking sound. The clicking sound that you hear is the electric arc that is pulsing from the igniter conductor (wire) to ground (the gas burner). It receives power from the electrical outlet that the stove is plugged into.
Residue from food and sometimes cleaning products may be preventing the igniter from producing a spark (Arc) to the base of the burner. This is a common problem that occurs when the stove has been cleaned or food is allowed to build up. Make sure that the igniter and the burner base are clean and dry. This will help with proper operation. Oven cleaner and a small tooth brush may be used to accomplish this. Another problem with ignition may occur if you have too little (touching) or too much space between the igniter and the base of the burner; it will prevent the burner from igniting. You should only have a little more space than the thickness of a nickel between the burner base and the igniter. A good “blue” arc from the igniter to the burner base is optimal. If this doesn’t work, you may need to replace the electric igniter module. Good luck.

The causes to the clicking is that the ignitors could be wet, dirty (with grease caked on them or cleaning products or a bad spark module). The ignitors are the little white things on the side of each burner with a metal piece on top. If they are wet (let them dry out for 20 - 30 min on a high flame, if dirty sand the metal piece on top with sand paper or nail file. And if it is the spark module and u are technical, order one from the parts department for Viking. You will need ur model and serial # then find out if it is located under the burners or the rear of the range. There are several wires going to the spark module. Best way is to disconnect one by one and connecting it to the new box until all wires are switched from old to new module. Remember to unplug the unit before doing this because you may get shocked. Also if it is a sealed burner system that means that the burner bowls cannot be lifted from the range and water cannot seap under the burners then you could just change all 4 or six burner bases. Viking has adapted them throughout the many complaints and they are better now. Typical cost is: $350 - $400 if spark module is under burners, in rear = $500 - $600. Burner bases = 400 - 600 depending on number of burners and if it is with a venturi or screws. Good luck.

can u see the burner spark if not then ht lead at fault of electrode

the discoloration is from the heat. you can buy a stainless steel cleaner or use simple green for the grease.

Do not attempt if your stovetop is hot, you will get burned!!

This is an easy fix, the problem is your burners aren't lined up properly. Remove the iron grates (what your pots rest on) and the burner cap (the round black top on the burner) and finally the burner base (the round golden colored piece resting on the stainless stovetop). If you flip the base over you will see that it is keyed, meaning there is a grove that fits the indentation on the stove top. When you replace the base make sure to line the grove up with the indentation. If it's not flush with the stove top, slowly twist the round burner base until it falls into place. That's it!

the continues to click problem, for e it was only when my smaller burner was lit. theo others were ok. When I took the burner apart it was very dirty. I cleaned it up (a wire brush in my drill press) and it works fine now. I think it was just bad electrical conduction.