Question about LG TROMM WM2688H 4.0 cu.ft. Front Loading SteamWasher

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I have a problem with my LG Tromm front load washer. It will wash seemingly normally up to the point it gets to the spin cycle. Then a motor comes on and the machine does not spin or drain. The display reads an error message OE. It seemingly tries to spin or drain for several minutes and cylcles and then finally the sound of another motor and the machine will drain the water from the drum then stop and read the error message OE. I have manually emptied water from the machine cleaned the lightly soiled filter, unplugged it and reset it. No improvement. What do you think?

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  • smcrey1963 Oct 05, 2010

    The machine would not progress to the spin cycle because it would not drain water. The drain pump was bad but it is very easy to get to and to fix. You have to drain all the water out of the machine using the black hose by the filter at the bottom front left of the machine. Then unplug the machine and tilt the machine back so that you can get to the underside of the machine. The pump motor is to the left of the filter behind the filter place. You can access it from the bottom left front of the machine.The screws in the filter plate has to be unscrewed so that you can remove the pump from the filter the remove the hoses from the pump, unscrew it and unplug it. It cost 58.00 at the appliance part store to replace and my son fixed it for me. It has worked like a charm since he did. I really appreciate your assistance.

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The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.


LG themselves have some information on this error code..

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6273

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Posted on Sep 15, 2010

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