Is this the original remote or a universal remote? Can you change the channel with the buttons on the right side of the TV?
Can you type in a channel number and go to that channel? (this applies if the channel will not change with the buttons on the TV.) Try to
rescan the channels (it could be that the TV has the other channels
hidden (or lost the list).
If it is a universal remote, you may not have the correct code (just a close one). Try additional codes for Sony TVs. Also when was the remote built? If it was programmed more than 6 months before the TV was released, then it will not have the correct codes. You would need a newer remote. A substitute remote can be obtained from https://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do?sessionId=4q4-Cd8shqFs_c5rcVcD_Lw or http://www.remotes.com/remotes/servlet/rs?a=Search&o=c&uid=0&m=KDL-V32XBR1&uuid=12842263276080 .
I hope this helps.
Cindy Wells
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