Hello, At our office we have a Kyocera Mita KM-5530 that is connected with everyone computer through a network which allows us to print and scan then retrieve the scanned documents through our server. The problem is that we are able to print documents but when we try to scan the documents like we normally do a message on the printer screen comes out that states "Check the DB Assistant PC. Contact Administrator." We really need help fixing this issue asap. Thank you.