The cook top is connected to 220 volts. In the house wiring there are two legs each 115 volts. Usually they connect with a red wire, black wire and the third a neutral. It is likely that at the connection to the unit or at the electrical box a connection has failed or the 220 volt circuit breaker has failed on one leg. A qualified electrician needs to do the repair!
Hope this helps?
SOURCE: Jenn-Air Electric stovetop / oven range SCE4340B - Fuse blown ? ? ?
Andy, sounds like you lost a leg of power. Check the breaker box first. Maybe the contractors tapped an existing breaker instead of adding one for the burner/broiler. You would have to check the terminal block on the range. Should read 120V from each end to center and 220V across the two outer terminals. If you don't have this, something got messed up with the contractors. Catriver..post back
SOURCE: knob not working and some burners not heating
The switch under that knob is bad. It's called an infinite switch. As far as the elements go, first thing to check is for proper voltage (220) to the cooktop. Let me know what you find.
SOURCE: jenn-air downdraft fan not working
there are 4 wires for that red white black and green sure you didnt miss a wire
SOURCE: Jenn-Air electric stove top - burners/fan won't come on
I had the same problem. Went to an appliance store that carries Jenn Air. Replaced both plug in units. Now they work perfectly and it cost less than $350 total! Good Luck!
SOURCE: Jenn-Air Cooktop replacement needed
You can get a new cooktop surface from Maytag/Jennair for $229. It is a pain however to replace it. Where is the crack in your cooktop and does that crack pass directly through a heating element? If not, then you may be able to repair it. I broke the corner off mine, and then dropped the piece (now 5 pieces). I was able to bond them back together and you really can't tell it was ever broken. But, it takes some work.
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