We have a Loewe View Vision DVD. Several times this year, the DVD has 'frozen'. This seems to happen after someone unfamiliar with the machine pushes a wrong button (or several). The remote no longer 'talks' to the DVD and, while we can change TV channels manually from the DVD, we can't access anything stored on the HDD and the remote will not talk to the DVD at all. The cost of having the machine factory reset several times a year is becoming a problem and I'd like to learn how to reset the machine myself.

Dear Azraelsri, I was sceptical about this response as I've tried this numerous times. (It says 5 secs in the manual). Each time I press the power button it powers up and down in a cycle but never goes to red light (off). This time I have pressed the button for more than 15 secs, but same thing happened. Unit did not power down but seemed to cycle through high and low power settings without ever turning off. I lifted my finger and switched the unit off, then turned off at the wall and unplugged. I waited over a minute and restarted, but still can't reconfigure. Can't reconfigure from DVD unit and remote is still not talking to DVD. We have checked remote batteries and believe it is sending a signal as red light on remote lights up when buttons are pressed (eg: REC or DVD or MENU) but nothing happens. No instructions are appearing on screen to enable reset. Screen remains black. Abigail Dear Azraelsri, I was sceptical about this response as I've tried this numerous times. (It says 5 secs in the manual). Each time I press the power button it powers up and down in a cycle but never goes to red light (off). This time I have pressed the button for more than 15 secs, but same thing happened. Unit did not power down but seemed to cycle through high and low power settings without ever turning off. I lifted my finger and switched the unit off, then turned off at the wall and unplugged. I waited over a minute and restarted, but still can't reconfigure. Can't reconfigure from DVD unit and remote is still not talking to DVD. We have checked remote batteries and believe it is sending a signal as red light on remote lights up when buttons are pressed (eg: REC or DVD or MENU) but nothing happens. No instructions are appearing on screen to enable reset. Screen remains black. Abigail

Dear Azraelsri, I was sceptical about this response as I've tried this numerous times. (It says 5 secs in the manual). Each time I press the power button it powers up and down in a cycle but never goes to red light (off). This time I have pressed the button for more than 15 secs, but same thing happened. Unit did not power down but seemed to cycle through high and low power settings without ever turning off. I lifted my finger and switched the unit off, then turned off at the wall and unplugged. I waited over a minute and restarted, but still can't reconfigure. Can't reconfigure from DVD unit and remote is still not talking to DVD. We have checked remote batteries and believe it is sending a signal as red light on remote lights up when buttons are pressed (eg: REC or DVD or MENU) but nothing happens. No instructions are appearing on screen to enable reset. Screen remains black. Abigail


(Comment posted 3 hours ago but still waiting for reply) Dear Azraelsri, I was sceptical about this response as I've tried this numerous times. (It says 5 secs in the manual). Each time I press the power button it powers up and down in a cycle but never goes to red light (off). This time I have pressed the button for more than 15 secs, but same thing happened. Unit did not power down but seemed to cycle through high and low power settings without ever turning off. I lifted my finger and switched the unit off, then turned off at the wall and unplugged. I waited over a minute and restarted, but still can't reconfigure. Can't reconfigure from DVD unit and remote is still not talking to DVD. We have checked remote batteries and believe it is sending a signal as red light on remote lights up when buttons are pressed (eg: REC or DVD or MENU) but nothing happens. No instructions are appearing on screen to enable reset. Screen remains black. Abigail (Comment posted 3 hours ago but still waiting for reply)