I have a Jen Air Refrig. We just changed the water filter and cannot turn out indicator light. Our model # is JCD2389DT

on most maytag /jen-air. products if you push the light and the lock together to reset the replace filter light .. hope this hepled mm ( Majic **** ) thanks for using fix ya

Hello,

The water filter status light or indicator, present on some models, will help you know when to change your water filter. The light, or indicator, is located either on the temperature control panel in the refrigerator compartment or on the dispenser control panel on the freezer door.

The indicator will be one of two styles.

If the indicator is a light or series of lights, the light will change from green to yellow. This tells you that it is almost time to change the filter. It is recommended that you replace the filter when the status light changes to red or when water flow to your water dispenser or ice maker noticeably decreases.
If the indicator resembles a stack of bars, the bar height will decrease and the status display will change from "Good" to "Order." This tells you that it is almost time to change the filter. Replace the water filter cartridge when the water filter status display changes to "Replace" or when water flow to your water dispenser or ice maker noticeably decreases.
If a filter status light/indicator is not present, the filter should be changed at least once every 6 months. Your filter may need to be replaced more frequently depending on your usage and water quality.

If the water flow to the water dispenser or ice maker noticeably decreases before 6 months have passed, you may need to replace the water filter cartridge more often. Decreased water flow is a sign that the filter is clogged and needs to be replaced.

If the filter is clogged and you are not able to immediately replace it, remove the filter so the water system is in bypass mode. With the filter removed, the water system will continue to operate, bypassing the filter, and the clogged filter will not cause slow water dispensing or low ice production. However, in order to have filtered water, you will need to install a new filter.


The filter status display will help you know when to change your
water filter. When the display reads 10%, order a new filter. It is
recommended that you replace the filter when the display reads 10% OR when water flow to your water dispenser or ice maker decreases.

The filter should be replaced at least every 6 months depending on your water quality and usage.

Step 2
Press the eject button to release the filter from the base grille.

Step 3
Pull the filter straight out.

Step 4

Turn the cap counterclockwise to remove it from the filter. IMPORTANT: Do not discard the cap. It is part of your refrigerator. Keep the cap to use with the replacement filter.

Step 5
Align the ridge on the cap with the arrow on the new filter and
turn the cap until it snaps into place.

Step 6
Remove the protective covers from the O-rings. Be sure the O-rings are still in place after the covers are removed.

Step 7
Push the filter into the base grille. The eject button will pop back out when the filter is fully engaged.

Step 8
Flush the water system. Use a sturdy cup or glass. Depress and hold the
water dispenser lever for 5 seconds, then release it for 5 seconds. Repeat this process until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever. Hold down for 5 seconds and then release for 5 seconds. Do this on/off process for about 2 minutes. This will flush air from the filter and water dispensing

Hope this helpout in changing the water filter......

I believe your new Jen-Air has an old model number placed above your post. If you had a newer model nuber I could see if changes were made to the solution. The ods are no changes. I it possible you may have missed removal of te flilter plug? It also is your first time and to press the 2 buttons at same time for 8 to 10 seconds may be a little confusing. I bet after this time you will have this down to an art! here is what I could find without the vorrect model number if that is what happened or not.Jenn-Air
Press and hold the light and lock buttons until the change filter light flashes.
It is very easy to reset your filter indicator light on your Maytag refrigerator. Simply press and hold the light and lock buttons, on the dispenser, for about three (3) seconds, until the change filter light blinks.
Jenn-Air Refrigerators - Press and Hold The Light and Lock Buttons until the filter light flashes (usually 5-10 seconds).

To reset CHANGE FILTER light: Press and
hold the LIGHT and LOCK pads until the
CHANGE FILTER light blinks (approx. 3
seconds). The control is now reset for 12
months or another 416 gallons. Thanks Sea breeze

Water Filter Status Indicator Light
(select models)
The Water Filter Status Indicator Light serves as a
reminder to replace the water filter. A green light
indicates that the filter is in good condition. A red light
indicates the filter should be changed. Once light turns
red, it will remain red until function is reset.
To Reset Indicator:
• Press and hold both the LOCK and WATER
buttons simultaneously for four seconds. The
green filter status indicator light will flash
three times when the function has
successfully reset.

you have a defrost problem, most common problem component for the jen air refrigerators is the defrost control board pt#61005988. until you change the board you will need to defrost your refrig  manually about once a week. the board is located in the control housing in the refrig compartment and is fairly easy to replace yourself.

the indicator light could be on the control panel inside the refr section if your controls are there, or it is most likely on the front of the dispenser panel. it only comes on when you draw water from the dispenser and thats when you will see it be green, filter ok, yellow, filter at 80% life, or red, time to replace the water filter.
also you dont need to shut off the water when changing the filter as it is made with a shut off device in the filter housing already and is automatic.
by the way filters are expensive, go online and check prices. google "water filters" and find a good price.

can you send me the model of your fridge so i can see what pads you are referring to.

You might have a frozen line. Also and this seems more important to you its prob to cold, Trust me to cold of a refrig will cause hollow ice cubes first leading to a frozen line. Clean your coils, if you have another refrig empty out into that, unplug it leave doors open a couple days. If you can get to water line use a hair dryer from a distance defrost line, turn down freezer half knotch 1 full one at maximum. should fix issues, especially if filter already changed. If this all check prob a clogged line, not just frozen.

change filter and defrost water lines if frozen