Please can you help us.
when we turn the computer on the monitor light stays blue with the screen remaining black, when we turn the tower off the light stays blue when it usually has the orange standby...
There is probably a conflicting setting in your power management options. My recommendation is that you check the monitor setting in Windows and see how you have it set up. In Windows it is under CONTROL PANEL>POWER OPTIONS. There are a few differences between WINDOWS 7 and XP from here on out, but in general, do not select a scheme and do not select any hibernate, standby, or sleep modes. If you stick with a simple power saving option, like "TURN OFF MONITOR: After 15 mins." you should not have any further problems.
Many of the Windows "green schemes" will not work right with different combinations of BIOS, Hard drive, motherboard, and monitor. It is best to avoid them, unless you are very patient and willing to go the trial and error route. Good Luck!
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