Doesnt take any water out

Actually, your husband is correct. The settings reflect the amount of humidity you want to remain in the house. I really don't think you want to leave 50 to 60% humidity in the house.

35% removes the greatest amount of humidity.

Hope this helped answer your question and thanks for choosing FixYa.

Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?

If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.

Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.

Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.

I hope this was of assistance and thanks for choosing FixYa.

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Have u tried cleaning the filter or replacing it? Some time if it's really dirty it may make the house smell.

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

I thnk you are expecting too much from your machine. DO NOT RUN IT WHEN IT IS FROZEN!

This is what I would do. Slow down the process. You shuld be agle to select the % humidity you seek. Set it high, say 90. Get another fan in your basement working to sirculate the air. When your machine has achieved this goal without excessive running and freezing, go to 85% or 80%. It may help if you direct a small fan at the coil that freezes.

Are you certain your machine drains properly? Hose to a sump pump? Is the sump pumping properly?

And lastly, you may want to add a second machine. I operate two in my basement and they keep it 50% in the summer. My basement is about 4000 cubic feet.

I hope this helps you

a

dehumidifier for sure!, usually a small 200$ unit will do the job. you can even hook a hose to one to drain it so you dont have to empty the bucket all the time. as for your house, when its raining hard outside, walk around you house and see if there is any areas where water is going in beside a wall. also long eavestrough pipes away from the house helps alot

Hi,
There are many reasons for a dehumidifier to not work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier.

Dehumidifier is running but no water is in bucket
http://www.fixya.com/support/r4662409-dehumidifier_running_but_no_water_in

heatman101

Sounds like your relay switch isn't connecting....