The machine thinks the drain is blocked.. check the pump and outlet pipe for buildup of dirt.
I noticed holding start down for several seconds whilst powering the machine on, then turning it off / then on again would clear the machine's idea of where it was during a program. Does this affect the error code you're seeing?
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i had this problem,no drain or spin,opened the flap at bottom right hand corner and pulled out small hose to drain machine opened circular filter cover (some water may come out) and found a 5p and 1p blocking filter after removing ,machine worked fine.
hope this helps
washing machin pipes were frozen in garage, defrosted now. done one wash half way through, error f04 came up. water still in machine and it makes a noise when trying to spin. The fillter knob has broken and i can't undo it to clean it out.
you have got a blocked filter or pump the filter is located on the right hand side at the front of the machine down the bottom behind the plinth you can drain the water from there as well by pulling the small grey hose out pull the plug out of the end and place in a small bowl good luck when the water is out you can check the pump impeler
as well clean the filter houseing and put it back all should b well unplug the machine b4 u start work
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