I have an OCW-M 800. I have downloaded the manual from mfg. website and cannot seem to get it to set the time for EST correctly. THis watch cost me over $500.00 and is so complicated that I fear I have paid for an expensive time piece that cannot be timed correctly. It refuses to set itself even when I put it outside my window facing the correct direction of the atomic timeset in Colorado. The website of Casio has not been helpful. Please help! Thank you!

www.citizenwatch.com/en-ca/support/setting-instructions/

For all those who lost their Casio watch manual. Follow this link, fill in the requested details and download manual. http://world.casio.com/wat/download/en/manual/

Hi mdcc2000,

No one seems to want to take a stab at this problem, possibly fearing a low rating from users with these problems. This is just a suggestion or two...anyway.

I presume you have the manual for your watch/module #5022. If not download it from here:
http://ftp.casio.co.jp/pub/world_manual/wat/en/qw5022.pdf

I've talked with Techs from Casio and Citizen before, who have encountered problem similar to this. Usually it was a case of no display, and needing a good "kickstart" of bright light for several minutes to start the movement (even with a new battery sometimes). From your statement, I presume you have no movement of the analog hands at all.

I don't know the age of your watch, but it may needs a change of the rechargeable battery, and recycled back to factory status. It would probably be best for Casio or an authorized service center to do this. If you or someone else is going to attempt a battery change, try grounding across the positive and negative battery terminals for about 30 seconds before the new battery is installed. Make sure you are grounded as well, so as not to induce static electricity into the watch circuitry. This should help clear the memory and remove any lockups of the processor.

We've all seen our pcs and laptops lockup and require a clean reboot...many times. So, it seems this can happen to small electronic devices using battery power also.

Contact Casio at these numbers for further help:
For Repair support in USA at 1-800-706-2534 during regular business hours (currently Monday-Friday 9:00a.m. - 5:00pm EST, Saturday / Sunday 10:00 a.m. - 8:00 p.m.) For Technical support in USA at 1-800-435-7732 during regular business hours (currently Monday-Friday 9:00 a.m. - 8:00pm EST for all products, Saturday / Sunday 10:00 a.m. - 8:00 p.m) For Customers in Canada at 1-800-661-2274

I hope this will help point you in a direction to solve this problem. Thanks for bearing with me on this.

Regards, Bill

HI acnalius,

I presume you don't have have the manual for this watch. Your module number should be 2738, or could be 2737. The operations are the same. The settings for this watch are a little involved, so I would rather you have all the factory information for your watch, straight from the factory.

Go to this link and download the manual/user's guide in PDF format:
http://ftp.casio.co.jp/pub/world_manual/wat/en/qw2738.pdf

If you still need help contact Casio at the following numbers:
For Repair support in USA at 1-800-706-2534 during regular business hours (currently Monday-Friday 9:00a.m. - 5:00pm EST, Saturday / Sunday 10:00 a.m. - 8:00 p.m.) For Technical support in USA at 1-800-435-7732 during regular business hours (currently Monday-Friday 9:00 a.m. - 8:00pm EST for all products, Saturday / Sunday 10:00 a.m. - 8:00 p.m) For Customers in Canada at 1-800-661-2274 For Mobile Phone support at 1-800-229-1235 For Direct Sales at 1-800-836-8580

Setting instructions start right on page one. Let me know if I can help further. Thanks.

Regards, Bill

mcdevito75 here, I took a fast search and came up with, www.Columbia.com Customer service # 800-622-6953 6A---6P Mon--Fri. Est. time. Hope this helps. Or you can visit a small watch repair shop in your area for a replacement Band / strap.

You can get instructions from the Casio web site.

Go to the casio web site "casio.com".

Select "support" and the "manuals", watches;

Accept terms

Select "watch manual archive"

Read the number of the back of your watch and enter it into the search box

Click on "search" and the download your instructions.

Follow this link:

http://world.casio.com/wat/download/en/manual/

Enter required details and download instructions.

Rate me, please.

I also have an OCW-M700 and found the instructions that you download from the casio website good and perhaps easier to follow than the booklet, still does need some patience and but worth it in the end because it is a great watch. The manual time/date setting can be done fairly easily once you are in 'Timekeeping mode' (page 4, bottom right). The applicable download is operation guide 4749. Good luck. Also, you probably dont want to know this but for others out there - they sell for around 600US$ in taiwan if you can find a shop that stocks the casio upper range, taipei airport normally has stock at duty free.