Question about Tomtom GO 510 GPS Receiver

2 Answers

Charging the Tom Tom - unit shuts off with car charger plugged in

Tom Tom 720 new user - connected to home dock for 2 hours (not sure if the unit should be on or off???)

Took Tom Tom out for a test naviagate = worked for about 90 minutes - very cool, then battery icon came on the screen, unit shut down. So I plugged in the car charger to the cig lighter and that worked, but it kept shutting down every 3 minutes and asking me if I wanted to connect to the computer when I turned it back on. I'm taking a 5-hour trip tomorrow and I do not know if my Tom Tom is charging, how much battery life is left, and if I have to keep tapping the blessed screen every 3 minutes. HELP! shutting down your Tom Tom Go 510 in 10, 9,8,7,5, seconds "message" on the screen, but it does not shut down, it shows a map for a couple of second and the message appears again

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  • 4 more comments 
  • purekarma321 Jul 16, 2008

    Hi,

    went on a long journey, tomtom battery showed empty and then it shut down. it is not recharging, please help!


  • disneytokyo Jul 31, 2008

    Tom Tom battery run low in five minutes after 2 hour battery charging.

  • Interiagal Sep 01, 2008

    I have the same problem - the Tomtom shuts down all the time when on a trip. Especially fustrating when in a congested area and not wanting to miss a turn. Is there a solution? Anybody know what causes it?

    Love the Tomtom except for this major problem.

  • Anonymous Sep 29, 2008

    When i plug my tom tom in my car cig sokcet....my tom tom does not say if itz charging... is it charging if the green LED is on ??????????

  • gary598 Nov 02, 2008

    I bought a brand new TT 720 last month and it shuts down approx every 4 min.
    The message comes up 
    Tomtom is shutting down in (countdown from 15 seconds).


    I have it plugged into the car and the green light is on the TT case.


    Any ideas .... or it meets the bin.



  • Chrystin Pleasants Jul 31, 2012

    I bought a TomTom GoLive 1535 for these kinds of problems. So far, both Garmin and TomTom sell extremely expensive devices that are absolutely horrible.

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2 Answers

Your rechargeable battery inside has a limited life and has to be replaced when this problem happens.

Posted on Oct 27, 2008

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  • Tomtom Expert
  • 373 Answers

The shut down' problem is caused by a faulty 'USB' charger socket

Swap out the socket and make sure you resolder ALL 5 terminals and the 4 pcb clamps.

Only attempt this if your skilled enough. A botched repair will not work and cause more even fatal damage to the pcb.

Sorry if I just depressed you but that's what need to be done.

TomTom support lie and tell you its the navcore, NOT

I have carried out this repair myself and it did cure the problem.

Posted on May 15, 2009

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1 Suggested Answer

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6ya staff

  • 2 Answers

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Posted on Jan 02, 2017

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Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
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• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

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• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
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IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
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3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
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6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

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http://www.tomtom.com/support/support.php?ID=2

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