Question about Tomtom GO 510 GPS Receiver

2 Answers

Charging the Tom Tom - unit shuts off with car charger plugged in

Tom Tom 720 new user - connected to home dock for 2 hours (not sure if the unit should be on or off???)

Took Tom Tom out for a test naviagate = worked for about 90 minutes - very cool, then battery icon came on the screen, unit shut down. So I plugged in the car charger to the cig lighter and that worked, but it kept shutting down every 3 minutes and asking me if I wanted to connect to the computer when I turned it back on. I'm taking a 5-hour trip tomorrow and I do not know if my Tom Tom is charging, how much battery life is left, and if I have to keep tapping the blessed screen every 3 minutes. HELP! shutting down your Tom Tom Go 510 in 10, 9,8,7,5, seconds "message" on the screen, but it does not shut down, it shows a map for a couple of second and the message appears again

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  • 4 more comments 
  • purekarma321 Jul 16, 2008


    went on a long journey, tomtom battery showed empty and then it shut down. it is not recharging, please help!

  • disneytokyo Jul 31, 2008

    Tom Tom battery run low in five minutes after 2 hour battery charging.

  • Interiagal Sep 01, 2008

    I have the same problem - the Tomtom shuts down all the time when on a trip. Especially fustrating when in a congested area and not wanting to miss a turn. Is there a solution? Anybody know what causes it?

    Love the Tomtom except for this major problem.

  • Anonymous Sep 29, 2008

    When i plug my tom tom in my car cig tom tom does not say if itz charging... is it charging if the green LED is on ??????????

  • gary598 Nov 02, 2008

    I bought a brand new TT 720 last month and it shuts down approx every 4 min.
    The message comes up 
    Tomtom is shutting down in (countdown from 15 seconds).

    I have it plugged into the car and the green light is on the TT case.

    Any ideas .... or it meets the bin.

  • Chrystin Pleasants Jul 31, 2012

    I bought a TomTom GoLive 1535 for these kinds of problems. So far, both Garmin and TomTom sell extremely expensive devices that are absolutely horrible.



2 Answers

Your rechargeable battery inside has a limited life and has to be replaced when this problem happens.

Posted on Oct 27, 2008

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  • 373 Answers

The shut down' problem is caused by a faulty 'USB' charger socket

Swap out the socket and make sure you resolder ALL 5 terminals and the 4 pcb clamps.

Only attempt this if your skilled enough. A botched repair will not work and cause more even fatal damage to the pcb.

Sorry if I just depressed you but that's what need to be done.

TomTom support lie and tell you its the navcore, NOT

I have carried out this repair myself and it did cure the problem.

Posted on May 15, 2009


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Posted on Jan 02, 2017

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Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:
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A Black window will appear briefly then close.
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STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
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6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
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