If you are saying the water keeps on running but never fills then the water is siphoning or running out. There are a few things that can cause this. The drain hose is connected solid to the drainpipe with tape or some know of airtight connection. This will cause the water to siphon out because it cannot get air. If this is the case you will have to install a siphoning break. This will allow the drain to be connected the drainpipe with an airtight connection and still get air. Note that the only reason for the airtight connection is so that water will not leak when the drain backs up. If the drain will drain well you don
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