Question about Sony BDP-S300 Blu-Ray Disc Player

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My sony DBP 300 is not playng the Disc . It plays the beginng of the disc but seems to freeze and we are unable to play the blu ray disc movie

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Try selecting another disc to play, if the next disc plays, it may be the first disc that will not play, also make sure that it is not a 'burnt' copy, if it is....the copyrights may have prevented it from the format being proper. if second movie does not play, it may be the reader inside is dusty/damaged. Also look at dvd disc to make sure it is not smudged/scratched or dirty. take appropriate cleaning measure if it is smudged or dirty,

Posted on Oct 17, 2010

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Posted on Jan 02, 2017

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

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1 Answer

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The solution is to go to sony's website, download the firmware upgrade, burn it to a disc and then load the disc into the player to fix it.

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You will need to find the firmware upgrade online, follow its instructions to burn it onto a disc, and then run that disc in your bluray player to fix your problem.

I cannot tell you where to get the disc to upgrade your player, because you have not mentioned the brand and model of player you have, and this message is posted in the PlayStationPortable section of this website.

Hope that helps.

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The software updates for your Sony BDP-S350 can be found at their website here. You will need to download the file, burn it to a disc and then load the disc into your player to upgrade its software to play your new blu-ray movie.

I hope that helps.

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1 Answer

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I bought mine four days ago and it would not pay the new James Bond Blue-Ray. The screen said your player needs an update. I downloaded the firmware, and it still did not work. I took the disc down to Best Buy and it played fine on an identical DBP 51-FD. Their tech came out with a replacement player and it played fine. Now, however, it will not play the DVD Happily Ever After 2, eve after the firmware update. Strangely enough, the other player played that DVD fine.

In other words, take it back and get another one.

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I answer this question like ten times a day so don't feel bad.

The blu-ray laser in your PS3 is a three part laser (cd / dvd / blu-ray). They last only 1-3 years with average use. It's a Sony defect.

Check out my common PS3 problem and repair guide for tips and suggestions for your problem.

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

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Thanks!

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