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Remove the print head and soak it for three 5-minute cycles in hot
(~170 F) distilled water about 3/4 inch deep with continuous mild
agitation. The first soak quickly turn the water black, the second
end with the water a dark grey color. The hot distilled water dissolved the dried ink in the small ink
passages from the cartridges to the ink ejection part of the print
head. Carefully dry the print head as per instructions, clean the
electrical contacts on the printer, and placed the print head and the
ink cartridges in the printer.Turn off the printer, then unplugged it for one minute.Then turn it on...and print an alignment sheet...
If any of the ink cartridges need to be replaced the printer will not work. Also, if you are printing only black you will need to go into print properties and select black.
did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.
I have same problem. Found if I remove and replace the black cartridge before I send a print job it will work. Be interested to know if that works for anyone else.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.
Brother multifunction printers require that all ink be filled before you can print to it. If any ink is empty, you cannot print, even if you are printing only black.
I have a problem about my printer here. it doesnt print black color even if i replaced it with new cartridge...anyone have solution about this pls help....joy
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