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Posted on Oct 23, 2010
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Samsung mini laptop n148. Windows Xp pro is installed. I installed Norton Ghost v 15 and made recovery for my drive C. When I boot with the Norton Ghost recovery cd, it boots well untill it reaches 20% of loading, it restarts and boots again. It never reaches the recover my computer option. I tried with the same norton ghost cd at other standard size laptop like hp, dell, lenovo. It worked fine with other laptop. Please help

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  • Master 8,909 Answers
  • Posted on Oct 23, 2010
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Joined: Aug 19, 2010
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It sounds to me that unfortunately you have an error on your recorded CD and there will be nothing you can do to repair that.
The installation of Norton should not cause the problem itself an error on the hard drive will usually cause that problem.

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I want to format my hard drive

If you have a true image to restore from, as like what is created with Win7 Pro Backup, or from Norton Ghost, you should be able to make a total restore. The destination drive had to be the same size or larger than from the drive the original image was taken from.

With Windows, you will require the image recovery DVD disk that are created using the OS that the image was generated from. With Ghost, you will require the Ghost recovery DVD disk to restore the image.

Jerry G.
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Samsung n148 loaded with Win XP pro has gone into a loop. It starts to boot says windows is starting then I get a blue screen and the system shuts and this loop carries on. Pressing F4 which is the...

mscam ... Microsoft Camera... Hmm make sure you have disconnected all items from your system... try to boot up in safe mode... if that doesn't work you will have to do a repair with a Windows cd... do not do a repair with the internet software... last resort reinstall windows

If you need further help, reach me via phone at https://www.6ya.com/expert/eric_5b00a5ceab1c0cd2

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turn of system restore in windows 7 and then try with norton make sure ur disk has enough space and make sure windows default backup is disabled
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Your ACER Extensa should have come with a recovery CD. Just boot up to that CD and follow the instructions.
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If you have Vsta already loaded on your laptop and want to get rid of it, in favor of XP Pro, you must do a few things.
1 - determine if there are any files you need to keep, like documents (Word, etc.) or spreadsheets (Excel XLS, etc.) and like that.
2 - use a DVD-R or RW and write all the critical documents to the DVD so that you don't lose them in this process. Do a simple Copy from Windows Explorer.
3 - once all has been saved, the easiest way to accomplish what you want, is to boot the laptop using a legal Microsoft XP Pro CD or DVD, then follow the instructions to creating a bootable version of XP Pro on the lapop.
4 - you will need to decide if you want to have a dual-boot system or only an XP Pro system.
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But remember that XP Pro is an older OS than Vista, so your installation media will only be able to get you so far. I would recommend following the instructions to creating an XP Pro bootable laptop only, and that means to then format the entire C drive, and then use the install media to create an XP Pro C Drive.

6 - go from there to an XP Pro laptop.
7 - as soon as the system is finished, and stable, rather than starting to install all the applications you want, like Office or other applcations, go to Microsoft's update site and update your XP Pro laptop to the newest versions of those things which will protect your system from outside problems. Update the protection applications from Microsoft first. Let the Update Site recommend, and choose from that list.

If you're going to install an anti-virus, like Norton AV, then start by installing the newest version of Norton AV or 360 or Internet Protection, etc. Then, go to the Symantec/Norton site, and update all those applications, too, especially the latest virus definitions or signatures.

Do it that way, to ensure your system is built slowly and with the most safety possible.

Be careful, and deliberate, and make sure you do not rush through this process, as it is extremely important to do it right, right from the start.

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You can use a hard drive imaging program such as Norton Ghost to create a recovery DVD(s). Norton Ghost is available as part of System Works or as a stand alone program. Power Quest's Drive Image is also an alternative, however it is too old to be compatible with Vista - you could do a Drive Image outside of Windows - booting off the Floppy.

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I face the same problem ,what i do is installing windows as a repaier copy for the system on new drive
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the only thing I can sugest is upgrade norton ghost or use another disk imaging program I use powerquest drive image this works with usb support this program is better than norton ghost I've used it on my laptop and pc backups as on my pc I do alot of editing and all editing software takes 15 gig and 4 hours to install with this it only takes 1 hour to recover all drive info. hope this helps
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