I connected a garden host to the outlet and the other end to the floor drain but water still getting collected in the water tank and it gets full just like the drain is not connected. I can see water sipping out from the outlet to the floor drain but water also drop into the water tank.
Check the fitting where you connect the drain hose to. It may have a plastic seal that must be cleared out in order to use the hose drain. The plastic seal can be easily punched out.
There is no seal on the host and water is dripping out into the drain but still water is being collected in the tank.
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